Introduction

Silver Lion Student Loan Advisors, LLC ("Company" or "Silver Lion," "we," "us," and "our") has one goal: to help borrowers navigate and enroll in Federal student loan benefit programs that align with their financial goals. To provide the most thorough and beneficial service, we need to obtain specific information on you, your loans, income, family size, etc. We highly value your privacy and strive to ensure that your experience with our Advisors, website, products, blogs, channels, and social media is as satisfying and safe as possible ("Website" or "Benefit Services"). To accomplish this, we have established the following privacy policy to explain and describe what personal information we collect, how we use that information, and your options regarding the information we may collect about you.

By accepting this Privacy Policy, you are explicitly consenting to the information handling practices described in this Policy.

Our commitment to you is unwavering. We are dedicated to maintaining your personal information's accuracy, confidentiality, and security. This dedication is reflected in our Privacy Principles, which govern our use of customer information and should give you confidence in our data handling practices.

We assist consumers by providing student loan consolidation and document preparation services. Like filing a tax return, you can file student loan applications without professional assistance and free of charge.

We want to clarify that we are an independent entity NOT affiliated with or endorsed by the U.S. Department of Education. Our services are free from any government influence, and we are committed to providing unbiased advice and assistance to our clients.

We deeply respect your privacy and are committed to protecting it by adhering to this policy. Your data powers our Benefit Services and enables us to deliver a streamlined process. The following sections will detail our privacy policy and its impact on you, the user. This policy describes the types of information we may collect from you or that you may provide when you visit our website, silverlionsla.com, or any of its affiliated Benefit Services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to the information we collect:

• On this Website.
• Through personal meetings, calls, and exchanges with our Student Loan Advisors
• On any of our affiliated websites or subdomains.
• In an email, text, and other electronic messages between you, our Student Loan Advisors, and through this Website.

Please read and understand our privacy policy before using our website or services. Your continued use of our Benefit Services after any policy changes constitutes acceptance of those changes.

Children Under the Age of 16

Our website and services are not intended for children under 16. No one under 16 may provide any information to the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, don't hesitate to get in touch with us at [email protected]

Information We Collect About You and How We Collect It

We collect several types of information from and about users, including information:

• by which you may be personally identified, such as name, postal address, e-mail address, telephone number, employment information, information about a spouse, Studentaid.gov login credentials, or any other information on the website that is defined as personal or personally identifiable information under applicable law ("personal information").
• that is about you but individually does not identify you, such as income, employment information, tax history, student loan debt, family size, or any other information you are asked to provide to the website.

We collect this information:

• Directly from you when you provide it through our Benefit Services.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us.

The information we collect on or through our Benefit Services may include:

• Information you provide by filling in forms on our website or through a free student loan review. This includes the information provided when registering to use our website, utilizing our calculator or enrollment tools, receiving online or telephone customer support, subscribing to our service, posting material, follow-up emails, and other communications, or requesting further services. Records and copies of your correspondence (including email addresses) if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Benefit Services and the fulfillment of your orders.

Information We Collect Through Automatic Data Collection Technologies.

As you browse our website, we may use automatic data collection technologies to collect information about your equipment and browsing actions.

• Details of your visits to our Website, including traffic data, other communication data, and the resources you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The data we automatically collect includes statistical and personal information. We may link this data with personal information from other sources to improve our website and provide better, personalized service.

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our website according to your interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies).
• Flash Cookies.
• Web Beacons.

We do not automatically collect personal information, but we may link this information to personal information about you that we collect from other sources or that you provide.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Benefit Services and its contents to you.
• To provide you with information, products, or services that you request from us.
• To notify you about upcoming deadlines.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account/subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide.
• To allow you to participate in interactive features on our Website.
• In any other way, we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction except as we may have agreed otherwise with our business partners who referred you to the Website.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• If you were referred to the Website through a third-party relationship or receive access to the Website through a relationship to a third party, for example, your financial institution or your union, or as a member benefit from such a or a similar third-party relationship, to such third-party for such third party’s monitoring of its relationship with us and you, including tracking your participation and use of the Website, the success of our relationship with such third party and otherwise auditing our relationship with such third party, and to facilitate tools and features and products that third party may offer to you with your consent.
• To contractors, service providers, and other third parties we use to support our business, and those bound by contractual obligations to keep personal information confidential and use it only for the purposes we disclose to them.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• We do not sell your personal information to third parties. However, we may share your information with trusted partners to help us operate our services and enhance your experience. These partners must protect and use your information only for our specified purposes.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page.

We cannot delete your personal information except by deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your California Privacy Rights

California law may provide you with additional rights regarding our use of your personal information if you are a California resident.

Data Security

We take the protection of your data very seriously. To keep your information safe, we use various security measures, including encryption, secure access controls, and regular system monitoring to prevent unauthorized access, disclosure, or alteration of your data. While we strive to use industry-standard methods to protect your personal information, it's important to note that no method of transmission over the Internet or electronic storage is entirely secure. While we try to protect your data, we cannot guarantee its absolute security.

Changes to Our Privacy Policy

Our policy is to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website's home page or user dashboard. The date the privacy policy was last revised is at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

If you have questions or comments about this privacy policy and our privacy practices or would like to opt-out via any of the provisions above, contact us at [email protected].